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Saying About Us

By Allie Alexander on May 25, 2019

By Andria C. on May 24, 2019

Whenever I write a review I want to emphasis the experience good or bad.  I had no experience today.  The store was empty when I got there 2 employees working.  I said hello and let them know what I needed and asked for some info.  He said I think this will work and walked away.  My husband asked if he could come look at the car to make sure we were getting something compatible.  He said he couldnt leave the front desk and went back to playing on his phone.  We told him to have a nice day and he was completely unphased.  Other guy was oblivious just standing in the doorway smoking.  Horrible customer service.  Its unfortunate because in the past we have had ok experiences.  Maybe a staff change is in order.  Dont waste your time  or money with people who wont value your business.

By Bill Taylor on May 15, 2019

One of the worst retail experiences ever! Purchased new touch screen stereo with Apple Play. Asked to keep my steering wheel controls and back up camera which required a special order hardness. 3 days later, harness arrives and drop truck off. Next day I receive a call saying they received the wrong harness, but will have the correct harness in the morning. Call midday the next morning and am told the second harness is also wrong and they are ordering a third harness, having it over-nighted. Pick up the truck with partial install and find that Sirius XM is not connected and they can't install it that day. Three days later, no word, so call to check. Am told they will call back in 5-10 minutes. 3 hours goes by and call back in to be told the harness is 10 days out. Meanwhile I am without a backup camera or Sirius XM. If I won a stereo on a game show, I wouldn't go to Quality Auto sound to have them install it for free.

By Brian Smith on May 11, 2019

Always has what i need for sound.

By Wes S. on May 03, 2019

I guess I should have read some recent reviews before going here. AVOID this place at all costs and in my case $200! I consider it a small donation for a big lesson learned along with being able to hopefully inform others about this location. A bunch of immature, unprofessional employees to include the store manager. I guess me calling and expressing my frustrations on the timeliness of my purchase with Doug has put even a further delay on my purchase and installation. I'd rather give up my deposit to these crooks than spend another penny here!

By Jennifer Lane on Apr 18, 2019

The guys at Quality Auto Sound in Littleton did an awesome job! Have used this store for years and love their work. I purchased the new radio on Thurs. made an appt for install. At install they had me in and out in an hour. Radio works great and they even programed the color to my favorite color. Thanks guys! Jenn Lane

By Josh T. on Apr 13, 2019

Quality auto sound has always done a fantastic job on my vehicles! I don't remember who the techs were who did work on my blue Honda Accord but they killed it hooking up my sub and amp and installing a switch to turn on my light kit In my sub! The sound was also tuned to perfection so I didn't even have to mess with it. Now if you want a place to totally mess your car up go up the road to car toys where they will break stuff on your car then blame you for the damage! I will always go to quality auto sound for any future work they were beyond amazing with the work they did. #cartoysisass #qualityautosoundistheprimespot

By Andrew Loomis on Apr 12, 2019

Mike is a great guy. Helped me answer all of my questions and set me up with some great speakers. Go see Mike, he will take good care of you.

By Brian E. on Apr 12, 2019

Every time I take a vehicle there, I have a problem. From speakers that don't fit to a ding in the bumper.  Go up the street to Car Toys or Best Buy instead.

By Sean Quinlan on Apr 10, 2019

Amazing staff and prices. They installed my keyless entry and remote start 2018 Frontier. And its perfect.

By Full Contact E. on Apr 10, 2019

Do Not Go Here!!!
These guys don't honor their estimates. Horrible service. Very uneducated people.

By Aston Reese on Apr 10, 2019

Horrible experience, this particular location performed service on my Ford Taurus SHO and seems to not be concerned with the safety of there customers. Consumers beware the staff are all smiles and yes sir no sirs in the beginning, but once your vehicle in there care or is complete the manager Troy will step in to shoot down any of your concerns, lack of quality, even worse they safety of you and your passengers that may ride in your vehicle. The store in stalled a head restraint TV monitor and 2 10 inch subs with amp in my vehicle. The head restraint does not lock in position, if in evolved in an accident it will not support the person sitting in that seat. They drilled holes in my back seat for the amp after I specifically requested the amp be mounted on the sub woofer box. Wires are exposed, the console trim is loose, and they ruined the seat cover on the seat the placed the head restraint monitor in. Troy who runs his store like he's connected to the mob or wants to be a gang member is completely unprofessional when there are issue that his store caused. Gave the vehicle back to the store to fix only to be told were not fixing any of it! Quote from Troy "this is how its gonna work. Your gonna pick up your car or we' just leave it in the parking lot" And even though I have a receipt with the notations of the improper installation and merchandise he added " we are not responsible for any of that now come get your car". I meet with state patrol and even though it's not criminal the head restraint is a huge concern for my children friends or wife to ride in seat they worked on. Consumers are tired of this bullying by businesses and quality auto sound should be extremely concerned with this behavior for it puts there corporation in a huge legal in someone dies, gets paralyzed, even just hurt if there head restraint fails in an auto accident. Further more a consumer should get what they request and pay for!

By Ron L. on Apr 06, 2019

Went here to have a stereo installed, when I got my vehicle back, there were knobs to the heater and air conditioning missing, which I asked them to replace them, with which they told me to go look at the scrap yard.... if that wasn't enough the backlights to most of dash wouldn't come on when you turned on the headlights which they responded it wasn't them. Not even an offer to replace the missing parts or an apology, let alone to fix the backlights. Never take your car to these hacks.

By Smoke Paiz on Apr 03, 2019

Flawless install great customer service Michael, Donald and Troy went above and beyond to meet my needs and at a very very affordable price they forever have my business and I'll always send family and friends there! Keep it up guys

By Katie T. on Mar 26, 2019

Terrible customer service. Don't waste your time or money there.

By John Minor on Feb 27, 2019

We've had 2 remote starts put in here. They've worked great and the service was great, start to finish.

By Glen Palmer on Feb 26, 2019

By Sterling Lucas on Feb 23, 2019

Did you know that various locations quote different prices on the exact same services? They say they need to keep my car ALL DAY to simply uninstall my sub and amp... but then I drive down the Street to your competitor Car Toys and they have many openings with fair price and do not need to hold my vehicle all damn day and they schedule me in without a deposit. Car toys will uninstall my sub and amp in 1.5hrs compared to your all day hold I’d gladly spend the extra $40 to get it done this weekend rather than what works for your dump.

By William C. on Feb 11, 2019

Honestly i felt this company/employees try to make you feel intimidated when there is a issue with your car. I recently went in with a personal self install system. I Paid $45 for a 30 minute service which ended up to be a double, which I am fine with. I would of paid for additional parts of if i felt the could do it correctly. I think the professionalism lacks when you are a specialists for car installation. Instead of waiting a full day to tell someone it might spark a lil. I rather here i don't feel comfortable fixing your issues with you stereo.

By William C. on Feb 11, 2019

Honestly i felt this company/employees try to make you feel intimidated when there is a issue with your car. I recently went in with a personal self install system. I Paid $45 for a 30 minute service which ended up to be a double, which I am fine with. I would of paid for additional parts of if i felt the could do it correctly. I think the professionalism lacks when you are a specialists for car installation. Instead of waiting a full day to tell someone it might spark a lil. I rather here i don't feel comfortable fixing your issues with you stereo.
Update 1/13: while driving my check engine light came on so i had it checked by a car shop and he was unable to find out what it was for. His code reader didn't work and told me to try another code reader. He mentioned that i the ac adaptors are 90% tied with service engine light.  not happy but will not let Quality auto touch my car anymore.